← CCPA/CPRA · Consumer rights

1798.105 — Right to delete

high data-subject-rightsdata-deletion

Requirement

Consumers may request deletion of personal information the business collected from them. The business deletes it from its records, notifies its service providers and contractors to delete, and notifies third parties to which it sold or shared the information — unless an exception in 1798.105(d) applies.

What the engine looks for

Every group below must be satisfied — by an affirmative statement, not a plan, a hedge or a denial — for the control to count as covered. A term ending in … matches any word it begins. Supporting terms do not change the verdict — they raise confidence and distinguish a policy that names a mechanism from one that gestures at a category.

Required element 1 — any one of
deletedeletioneraseerasure
Required element 2 — any one of
requestrequestsverifiable consumer requestconsumer requestconsumer requestsaskasksright to delete
Supporting terms — specificity signals
1798.105service providerscontractorsthird partiesexceptionbackups
Contradiction markers

Finding any of these outranks coverage — a policy that admits the gap is worse than silence.

we never delete cannot delete deletion is not supported

Equivalent controls elsewhere

Matched on shared topics. Satisfying this control usually moves these too.

FrameworkControlTitleShared topics
GDPR Art.17 Right to erasure (“right to be forgotten”) data-subject-rights data-deletion
NDPA 2023 s.34(1)(d)-(e) Right to erasure and restriction data-subject-rights data-deletion
COPPA 312.6 Parents may review, delete and refuse further collection data-subject-rights data-deletion
GDPR Art.5(1)(e) Storage limitation data-deletion
GDPR Art.12 Transparent communication and handling of rights requests data-subject-rights
GDPR Art.15 Right of access data-subject-rights
GDPR Art.16 Right to rectification data-subject-rights
GDPR Art.18 Right to restriction of processing data-subject-rights