← GLBA · Safeguards Rule (16 CFR 314)

314.4(e) — Security awareness training and qualified security personnel

high trainingawareness

Requirement

Personnel receive security awareness training updated to reflect risks identified by the risk assessment; qualified information security personnel (employed or via a provider) manage the program; and those personnel receive security updates and training sufficient to address relevant risks, with their knowledge of changing threats verified.

What the engine looks for

Every group below must be satisfied — by an affirmative statement, not a plan, a hedge or a denial — for the control to count as covered. A term ending in … matches any word it begins. Supporting terms do not change the verdict — they raise confidence and distinguish a policy that names a mechanism from one that gestures at a category.

Required element 1 — any one of
security awarenessawareness trainingsecurity trainingtraining
Required element 2 — any one of
all staffall personnelemployeesannual…regular…onboardingupdatedrisk assessmentqualified
Supporting terms — specificity signals
314.4(e)phishingsecurity personnelcertif…
Contradiction markers

Finding any of these outranks coverage — a policy that admits the gap is worse than silence.

no security training

Equivalent controls elsewhere

Matched on shared topics. Satisfying this control usually moves these too.

FrameworkControlTitleShared topics
ISO 27001 A.6.3 Information security awareness, education and training training awareness
PCI DSS 4.0.1 12.6 Security awareness programme training awareness
NIST CSF 2.0 PR.AT-01 Personnel are provided awareness and training training awareness
NDPA 2023 GAID Art.30 Privacy training and internal sensitisation (GAID 2025) training awareness
CCPA/CPRA 1798.130(a)(6) & Regs 7100 Training for staff who handle privacy inquiries training
SOC 2 CC1.1 Commitment to integrity and ethical values training
SOC 2 CC1.4 Competence of personnel training
SOC 2 CC2.2 Internal communication of responsibilities training