← SOC 2 · CC2 — Communication and Information

CC2.3 — External communication

low vendor-managementprivacy-notice

Requirement

The entity communicates with external parties regarding matters affecting the functioning of internal control, including commitments made to customers.

What the engine looks for

Every group below must be satisfied — by an affirmative statement, not a plan, a hedge or a denial — for the control to count as covered. A term ending in … matches any word it begins. Supporting terms do not change the verdict — they raise confidence and distinguish a policy that names a mechanism from one that gestures at a category.

Required element 1 — any one of
customerexternalthird partycontractcommitmentcontractual
Supporting terms — specificity signals
slatrust centretrust centerstatus pagenotifyterms of service

Equivalent controls elsewhere

Matched on shared topics. Satisfying this control usually moves these too.

FrameworkControlTitleShared topics
GDPR Art.5(1)(a) Lawfulness, fairness and transparency privacy-notice
GDPR Art.12 Transparent communication and handling of rights requests privacy-notice
GDPR Art.13 Information when data is collected from the data subject privacy-notice
GDPR Art.14 Information when data is not obtained from the data subject privacy-notice
GDPR Art.26 Joint controllers vendor-management
GDPR Art.28 Processors and processing agreements vendor-management
GDPR Art.44-49 Transfers of personal data to third countries vendor-management
CCPA/CPRA 1798.100(a)-(b) Notice at collection privacy-notice