← COPPA · Parental consent

312.5 — Verifiable parental consent before collection

critical consentchildren

Requirement

The operator obtains verifiable parental consent before collecting, using or disclosing personal information from a child, using a method reasonably calculated to ensure the person consenting is the parent — such as a signed form, a payment-card transaction with notice, a call or video conference with trained staff, government ID checked against a database and deleted, knowledge-based questions, facial matching to ID, or text-plus (email plus) where information is only used internally — unless a 312.5(c) exception applies.

What the engine looks for

Every group below must be satisfied — by an affirmative statement, not a plan, a hedge or a denial — for the control to count as covered. A term ending in … matches any word it begins. Supporting terms do not change the verdict — they raise confidence and distinguish a policy that names a mechanism from one that gestures at a category.

Required element 1 — any one of
verifiable parental consentparental consentconsent from a parentconsent of a parentparent's consentparents' consentparent or guardian
Required element 2 — any one of
beforeprior toverif…signedcredit cardpayment cardgovernment idvideoknowledge-basedemail plustext plus
Supporting terms — specificity signals
312.5(b)312.5(c)exceptionone-time
Contradiction markers

Finding any of these outranks coverage — a policy that admits the gap is worse than silence.

without parental consent no parental consent

Equivalent controls elsewhere

Matched on shared topics. Satisfying this control usually moves these too.

FrameworkControlTitleShared topics
CCPA/CPRA 1798.120(c)-(d) Opt-in consent to sell or share minors' information children consent
GDPR Art.8 Conditions for a child's consent to online services consent children
NDPA 2023 s.31 Processing the data of children and persons lacking capacity consent children
GDPR Art.6 Lawful basis for processing consent
GDPR Art.7 Conditions for consent consent
GDPR Art.21 Right to object, including to direct marketing consent
CCPA/CPRA 1798.120 Right to opt out of sale and sharing consent
CCPA/CPRA 1798.121 Right to limit use of sensitive personal information consent